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Maintenance & Servicing

Keeping your building systems safe, reliable and operational

From routine servicing and preventative maintenance to fault diagnosis and repairs, KCC provides specialist maintenance support to help keep critical building systems operating safely and reliably. With experienced service engineers operating nationwide, we maintain automatic doors, access control systems, architectural hardware, hospitality locking systems and other specialist building systems, helping identify developing issues, resolve faults and minimise disruption to your building and its users.

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Service engineer_automatic door maintenance_service level agreement
Service engineer_automatic door maintenance_service level agreement
Preventative maintenance

Planned maintenance that helps prevent problems before they happen

Regular servicing plays an important role in maintaining the safety, reliability and performance of your building systems throughout their working life. KCC engineers inspect, test, adjust and maintain key components at appropriate servicing intervals, helping identify wear, defects and developing issues before they lead to larger faults or unexpected breakdowns. Planned maintenance can also help extend the working life of installed equipment, support ongoing compliance requirements and give facilities teams greater visibility over the condition and maintenance needs of their building systems.

Looking for additional maintenance support?

Alongside planned and reactive maintenance, KCC provides structured Service Level Agreements and specialist Fire Door Inspection services to help organisations manage ongoing maintenance, safety and compliance requirements.

  • Service Level Agreements Put planned preventative maintenance and priority support in place with an agreement tailored around your building, systems and operational requirements.
  • Fire Door Inspections Specialist fire door inspections to identify defects, support compliance and help ensure fire doors continue to perform as intended.
Reactive maintenance and repairs

Responsive support when something goes wrong

Even with regular maintenance, faults and unexpected issues can occur. When they do, KCC provides specialist fault diagnosis and repair to help get systems back into operation as quickly and efficiently as possible. Our engineers work to identify the cause of the problem, carry out repairs where possible and advise on replacement components or further remedial work where required. From malfunctioning automatic doors and access control issues to worn architectural hardware and locking system faults, our aim is to resolve problems efficiently while minimising disruption to your building and its users.

 

Maintenance & Servicing

What systems can KCC maintain and service?

Our experienced Service & Maintenance team supports a wide range of entrance, access and door systems across commercial buildings and wider property portfolios.

Automatic Doors

Servicing, fault diagnosis and repair for automatic sliding, swing, revolving and specialist entrance systems. Regular maintenance helps keep operators, sensors, safety devices and associated components working safely, reliably and efficiently.

Access Control Systems

Maintenance and technical support for access control, electronic locking and associated entrance systems, including readers, locks, control equipment and door interfaces.

Architectural Hardware

Inspection, servicing and repair of door closers, hinges, locks, latches, panic hardware and other critical door components, helping maintain correct door operation and identify worn or damaged hardware.

Hospitality Locking Systems

Maintenance, fault diagnosis and technical support for hotel locking systems, including component replacement and support for existing, ageing or obsolete systems.

Movable Walls & Specialist Systems

Servicing and maintenance support for movable walls and other specialist systems, helping maintain reliable operation and identify components requiring adjustment, repair or replacement.

 

Why choose KCC for maintenance and servicing?

Nationwide Service Support

With teams operating from Dublin, Cork and Belfast, KCC provides responsive maintenance and servicing support to customers across Ireland.

Specialist Technical Expertise
Our experienced engineers have specialist knowledge across automatic doors, access control, electronic locking, architectural hardware and other critical building systems.

Fully Trained to ADSA and EN 16005 Standards

Our automatic door engineers are fully trained to ADSA and EN 16005 standards, providing the specialist expertise required to safely inspect, service and maintain automatic pedestrian door systems. This is also consistent with KCC’s existing published wording.

Planned & Reactive Support

From routine preventative maintenance to unexpected faults and repairs, KCC can support both planned and reactive maintenance requirements.

Multi-System Capability

Our expertise across multiple systems allows facilities teams to coordinate maintenance requirements through one specialist service provider, simplifying ongoing building maintenance.

 

Maintenance & Servicing FAQs

Find answers to some of the most common questions about KCC maintenance and servicing, from the systems we support and recommended servicing intervals to repairs and ongoing maintenance.

KCC provides maintenance and servicing across a range of building systems, including automatic doors, access control and electronic locking systems, architectural hardware, hospitality locking systems and movable walls.

Yes. KCC provides planned preventative maintenance as well as reactive fault diagnosis and repair when unexpected issues occur.

The appropriate servicing frequency depends on the system, its usage, operating environment, manufacturer recommendations and any relevant safety or compliance requirements. KCC can advise on appropriate maintenance intervals based on your equipment and building requirements.

Yes. KCC provides planned servicing, maintenance, fault diagnosis and repair for automatic sliding, swing, revolving and specialist entrance systems.

KCC provides 24/7, 365-day support to customers with the appropriate Service Level Agreement in place.

Yes. KCC can support multiple building systems and wider property portfolios. For organisations requiring planned maintenance and priority support across multiple systems or locations, a Service Level Agreement can provide a more coordinated approach.

KCC engineers can diagnose faults and carry out repairs or component replacement where appropriate, as well as advise on further remedial work or system upgrades where required.

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Consent
Some of our maintenance and service clients
The level & speed of service we have received has been outstanding both in consistency and delivery. Their product knowledge & experience across automatics & access control has transitioned them from a service provider to a highly regarded partner.
Dale Poole, Director, CHC Group

End-to-end solutions from KCC

With 30+ years expertise, a broad solution offering, our own manufacturing facility, and a nationwide specification and install team we have the scale and strength to deliver on your largest, most complex projects.

Automatics & Access Control
Facades, Partitions & Doors
Door Hardware
Service & Maintenance

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Over the past number of years we’ve collated and digitised the technical specifications of more than 4,000 products – empowering your team and ours with instant access to all the detail they require.

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Ireland

Dublin

+353 (0)1 456 7421

[email protected]

Cork

+353 (0)21 435 1200

[email protected] Service & Maintenance in Cork & Munster

Northern Ireland

Belfast

+44 (0)28 9046 9914

[email protected]

Middle East

Laidlaw Gulf are the exclusive distributor of KCC Group hardware in the Middle East

+971 04 885 7404

[email protected]
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