Internal Service Sales Representative required

Location: Dublin

About KCC Group

KCC Group are a market leader in the provision of supply, installation and service of the following products: Timber Doors, Steel Security Doors, Door Hardware, Automatic Doors, Movable Walls, Fire Door Inspections, Access Control and more. We are currently recruiting for an Internal Service Sales Representative to join our Service Division, based in our Dublin office. This is a permanent, full-time position.

The Person

Ideally you will be coming from a service sales background. You will have the ability to work independently whilst being part of a team. You will have a genuine passion for developing a career in service sales.

Duties and responsibilities will include

  • Closing proposals prepared by the estimating team in a timely and professional manner.
  • Following up calls with customers checking status of proposals
  • Responsible for managing and updating quotations on the CRM system
  • Liaising with sales team to assist with pipeline and sales order processing
  • Responsible for managing and updating quotations on the CRM system
  • Hit and exceed sales targets set and agreed with Sales Manager
  • Build a strong working relationship with other team members in order to ensure the overall success of the business plan
  • Follow up on monthly SLA’s with customers to obtain purchase orders
  • Report weekly progress to the Sales Manager
  • Build strong relationships with your customers to maximize future opportunities for KCC

Essential Requirements

  • Minimum of two years outbound telephone-based service sales experience within a busy environment
  • Self-sufficiency and ability to work on own initiative
  • A proven capacity to learn new industry products
  • Confidence to source and present solutions on the phone
  • Solid work ethic, resilience and determination
  • Strong PC skills using MS Office
  • Organised with the ability to prioritize a changing workload
  • Strong communicator with fluent English and who enjoys building relationships

If you think you would be suitable for this position please send your CV and covering letter to Please include Job Ref: Int. Service Sales in the subject line.